Seller Guide

Complete guide to becoming a successful seller on CloseKart

In this guide, you will learn how to set up your shop, add products, manage orders, and grow your business.

1 Shop Setup

1
Complete Profile
  • Shop name
  • Update address
  • Shop photo
  • Correct location
2
Configure Settings
  • Enable delivery
  • Payment methods
  • Business hours
  • Notification settings
3
Bank Details
  • Account number
  • IFSC code
  • UPI ID
  • GST/PAN (optional)
4
Verification
  • Phone verification
  • Email verification
  • Document upload
  • Await approval

2 Product Management

Add Products

Add products with clear names, detailed descriptions, and accurate prices.

Quality Images

Upload clear, high-resolution photos in good lighting.

Stock Management

Update stock regularly to prevent order cancellations.

Categorization

Choose correct category and tags for easy discovery.

Pro Tip

Use keywords in product titles. Example: "Fresh Amritsari Potato" instead of just "Potato".

This improves SEO and helps rank higher in search results.

3 Order Management

1. Receive Order

Get notified and review order details.

2. Confirm

Accept quickly and start preparation.

3. Deliver

Assign delivery boy and update on completion.

Digital Khata

What is Khata?

Digital Khata allows you to manage credit transactions for your regular customers. It is a modern version of the traditional paper ledger.

  • Set customer credit limits
  • Automatic WhatsApp reminders
  • View transaction history
  • Track pending amounts
How to Use
1

Enter customer name and mobile number

2

Set credit limit (default ₹5000)

3

Add credit or payment entries

4

Send reminders via WhatsApp

Frequently Asked Questions

Registration on CloseKart is completely free. No hidden fees. You only pay a small commission on successful sales.

Payments are made on a T+2 schedule (2 days after transaction). It is directly transferred to your bank account.

CloseKart provides delivery through registered delivery partners on the platform. You can also deliver yourself if you have resources.

Customers can request returns within 24 hours of delivery. Once approved, refunds are automatically issued to the customer.

Still Need Help?

Our support team is available 24/7